📞 803-839-0088
★ Trusted Vehicle Protection Since 2010

Your Vehicle. Protected.
Peace of Mind Guaranteed.

Comprehensive vehicle service contracts that shield you from unexpected repair costs. Drive with confidence knowing Priority Auto Protection has you covered.

📞 803-839-0088
15K+
Vehicles Protected
$8M+
Claims Paid
98%
Customer Satisfaction
14+
Years of Service
Licensed & Insured
No Hidden Fees
All Licensed Repair Shops
Fast Claim Processing
Transferable Coverage

Protection You Can Count On

From engine failures to electrical glitches, we help cover the costs that catch you off guard.

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Nationwide Coverage

Use any licensed repair facility across the country. Take your vehicle to a trusted mechanic wherever you are.

Fast Claim Approval

Our streamlined claims process means your repairs are approved quickly — most claims handled same day or next day.

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Budget Protection

Turn unexpected four-figure repair bills into manageable monthly payments. Protect your finances and your vehicle.

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Transferable Plans

Your coverage transfers with the vehicle if you sell — adding real resale value and giving buyers peace of mind.

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24/7 Support

Our dedicated customer service team is available around the clock to assist with claims, questions, and roadside needs.

No Dealership Required

Unlike factory warranties, our contracts work at any ASE-certified shop — not just the dealership where you bought your car.

Find the Right Coverage Level

Four tailored plans to match your vehicle, budget, and lifestyle needs.

RoadStar Powertrain
Engine Components
Transmission
Drive Axle & Shafts
Transfer Case
— Electrical Systems
— A/C & Heating
RoadStar Select
All Powertrain Items
Electrical System
A/C & Heating
Cooling System
Brake System
— Navigation Systems
RoadStar Elite
All Premier Items
24/7 Roadside Assistance
Rental Car Reimbursement
Trip Interruption Benefit
Towing up to $200
Maximum Protection

Get Your Free Vehicle Protection Quote

Enter your vehicle details below to see your personalized rates in seconds.

Vehicle Information

All fields required to generate your quote.

Coverage Exclusions: Coverage is not available for Tesla, Porsche, BMW, Audi, Mercedes-Benz, Land Rover, Mini, Scion, Saab, Suzuki, Maserati, fully electric vehicles, or exotic vehicles.
* Not currently available

How It Works

Getting covered is fast and straightforward. Four easy steps to protect your vehicle.

1
Get Your Quote

Enter your vehicle details above to instantly see all available plans and pricing tailored to your car.

2
Choose Your Plan

Select the coverage level that fits your needs and budget, from basic powertrain to comprehensive elite coverage.

3
Speak With a Specialist

Our team walks you through enrollment, verifies your vehicle eligibility, and activates your coverage.

4
Drive With Confidence

When a covered repair is needed, take your vehicle to any licensed shop and let us handle the bill.

What Our Customers Say

★★★★★

"After my transmission went out on the highway, RoadStar Premier saved me over $3,200. The repair shop called Priority directly and everything was handled seamlessly. I couldn't believe how easy it was."

MT
Michael T.
Columbia, SC
★★★★★

"Easy sign-up, incredibly friendly staff, and my claim was handled in just 2 days. I had a major electrical issue and didn't pay a dime out of pocket beyond my deductible. Highly recommend!"

SK
Sandra K.
Charlotte, NC
★★★★★

"Best decision I made for my Toyota. I've already used the contract twice for electrical issues and both times the process was smooth and fast. Worth every penny for the peace of mind alone."

DR
David R.
Greenville, SC

Don't Wait for the Next Repair Bill

Join thousands of drivers who trust Priority Auto Protection to keep their vehicles — and their budgets — covered.

📞 Call 803-839-0088

About Priority Auto Protection

Dedicated to protecting drivers from unexpected vehicle repair costs since 2010.

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Built on a Simple Belief

Priority Auto Protection was founded in 2010 with a single mission: to make vehicle protection accessible, transparent, and genuinely useful for everyday drivers across America.

We saw too many families blindsided by thousand-dollar repair bills — engine failures, transmission breakdowns, electrical nightmares. The dealer warranty had expired, and there was nothing standing between them and financial hardship.

So we built something better. A vehicle service contract company grounded in integrity, with real coverage that pays real claims — quickly and without the runaround.

2010
Founded
37
States Served
15K+
Vehicles Protected

Our Core Values

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Integrity First

We say what we mean and mean what we say. Our contracts are written in plain English, not legal jargon designed to confuse you.

Speed & Responsiveness

When your vehicle is in the shop, time matters. We prioritize fast claim approvals so you're back on the road as quickly as possible.

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Customer-Centered

Every decision we make is viewed through the lens of: does this serve our customer? Your satisfaction is our most important metric.

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Transparency

No hidden fees, no surprise exclusions. We walk you through exactly what is and isn't covered before you sign anything.

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Community

We're proud to serve communities across the Southeast and beyond. When our customers thrive, our communities thrive.

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Continuous Improvement

We're always listening, learning, and improving our plans, processes, and service to better protect the people who trust us.

The Team Behind Your Protection

Experienced professionals dedicated to outstanding service every day.

👤
Robert Harmon
Founder & Chief Executive Officer

With over 20 years in the automotive industry, Robert founded Priority Auto Protection to bring honest, reliable coverage to everyday drivers. He holds an MBA from the University of South Carolina.

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Lisa Chen
Director of Claims & Operations

Lisa oversees all claims processing and ensures our customers experience the fastest, fairest resolution possible. She previously managed claims operations at a major national warranty provider.

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Marcus Williams
Head of Customer Experience

Marcus leads our dedicated customer support team, ensuring every interaction — from first quote to final claim — exceeds expectations. He's passionate about service done right.

Ready to Join Our Family of Protected Drivers?

Get your free, no-obligation quote in seconds and see how affordable real protection can be.

📞 803-839-0088

Our Vehicle Protection Plans

Comprehensive coverage options for every budget and every driver.

Compare All Plans Side by Side

See exactly what each plan covers so you can choose with confidence.

Coverage Feature Powertrain Select Premier ★ Elite
Drivetrain Components
Engine (all internal lubricated parts)
Transmission (all internal parts)
Drive Axle / Axle Shafts
Transfer Case
Mechanical Systems
Electrical System
Air Conditioning & Heating
Cooling System
Brake System (seals & cylinders)
Suspension & Steering
Fuel System
Technology & Electronics
Hi-Tech Electronics
Navigation & Entertainment Systems
Travel Benefits
24/7 Roadside Assistance
Rental Car Reimbursement (up to $40/day)
Trip Interruption Benefit
Towing up to $200

What's Covered in Detail

Detailed breakdown of components covered under each plan tier.

RoadStar Powertrain

Engine block and all internal lubricated parts including pistons, rings, rods, crankshaft, camshaft, valves and guides, timing components
Automatic transmission — all internal components, torque converter, valve body
Manual transmission — all internal components, clutch master cylinder (not clutch disc/pressure plate)
Drive axle front and rear — all internal lubricated parts, axle shafts, CV joints and boots
Transfer case — all internal lubricated components, including 4WD systems
Seals and gaskets for covered components

RoadStar Select (adds to Powertrain)

Electrical system — alternator, starter motor, power window motors, power lock actuators, wiper motors
Air conditioning — compressor, condenser, evaporator core, expansion valve, accumulator/drier
Heating system — heater core, blower motor, heater control valve
Cooling system — water pump, radiator, cooling fan motor, thermostat, overflow reservoir
Brake system — master cylinder, wheel cylinders, calipers (not brake pads/shoes/rotors)
ABS system — ABS pump, motor, accumulator, modulator

RoadStar Premier (adds to Select) ★ Most Popular

Suspension — upper and lower control arms, ball joints, struts, shock absorbers, sway bar links and bushings
Steering — steering rack and pinion, power steering pump, steering column, tie rods
Fuel system — fuel pump (electric), fuel injectors, fuel pressure regulator, throttle body
Hi-tech electronics — PCM, ECM, TCM, BCM (factory original only)
Navigation and GPS system components (factory-installed)
Factory-installed audio/entertainment system components

RoadStar Elite (adds to Premier)

24/7 Roadside Assistance — battery jump start, flat tire change, lockout service, fuel delivery
Rental car reimbursement up to $40 per day (while your vehicle is in the shop for a covered repair)
Trip interruption benefit — up to $150/day for meals and lodging if breakdown occurs 100+ miles from home
Towing reimbursement up to $200 per occurrence to the nearest qualified repair facility
All Premier coverage items included in full

Questions About Coverage?

Our specialists are ready to walk you through every detail and find the right plan for your vehicle.

📞 803-839-0088

Contact Us

We're here to help. Reach out with questions, or call us directly at 803-839-0088.

Let's Talk

Whether you have a question about coverage, want to file a claim, or are ready to get protected, our team is standing by to assist you.

📞
Phone
803-839-0088
Toll-free for claims: 803-839-0088
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Mailing Address
Priority Auto Protection
123 Palmetto Commerce Pkwy
Suite 200
Columbia, SC 29201
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Business Hours
Monday – Friday8:00 AM – 7:00 PM ET
Saturday9:00 AM – 3:00 PM ET
SundayClosed
Claims (24/7)Always Available

Send Us a Message

Fill out the form below and a team member will get back to you within one business day.

The Protection Blog

Expert tips and insights on vehicle service contracts, car ownership, and protecting your investment.

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Vehicle Service Contracts

5 Reasons Your Car's Factory Warranty Isn't Enough

Factory warranties expire, leaving you exposed to costly repairs just when your vehicle starts aging. Here's why a vehicle service contract is the smart supplement every owner should consider.

March 15, 2024 Read More →
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Car Care Tips

The True Cost of Common Vehicle Repairs in 2024

Transmission replacement: $4,500. Engine rebuild: $6,000. A/C compressor: $1,200. We break down the real cost of today's most common auto repairs — and how a VSC can protect your wallet.

February 28, 2024 Read More →
📝
Smart Ownership

How to Choose the Right Vehicle Service Contract

Not all vehicle service contracts are created equal. Learn the key questions to ask, red flags to watch for, and features to prioritize when choosing the plan that's right for your vehicle and lifestyle.

January 10, 2024 Read More →

Frequently Asked Questions

Everything you need to know about Priority Auto Protection and vehicle service contracts.

What is a vehicle service contract?
A vehicle service contract (VSC) is an agreement that covers the cost of certain repairs and mechanical breakdowns for your vehicle beyond what the factory warranty covers — or after the factory warranty has expired. When a covered component fails, you take your vehicle to a licensed repair shop, they call us for authorization, and we pay for the covered repair (minus your chosen deductible). Think of it as extended protection for your vehicle's mechanical components. It is sometimes referred to as an "extended warranty," though it is technically a service contract and not a manufacturer's warranty.
How is a vehicle service contract different from car insurance?
Car insurance covers you for accidents, theft, liability, and damage from events like weather or collisions. A vehicle service contract covers mechanical breakdowns and component failures — things like your engine failing, your transmission going out, your air conditioning system breaking down, or your electrical system malfunctioning. The two products are complementary: insurance protects you from accidents and external events, while a VSC protects you from internal mechanical failures. You need both for complete vehicle protection.
What vehicles are eligible for coverage?
We cover most domestic and Japanese makes from model years 2007 through 2025 with up to 125,000 miles. Eligible makes include: Toyota, Honda, Nissan, Hyundai, Kia, Mazda, Mitsubishi, Subaru, Volkswagen, Chevrolet, Ford, Dodge, Ram, Jeep, GMC, Buick, Chrysler, Lexus, Acura, Infiniti, Lincoln, Cadillac, and Volvo.

Not currently eligible: Tesla, Porsche, BMW, Audi, Mercedes-Benz, Land Rover, Mini, Scion, Saab, Suzuki, Maserati, fully electric vehicles, commercial vehicles, salvage title vehicles, or exotic vehicles. Vehicles must pass a pre-existing condition review at enrollment.
Which states do you serve?
We currently offer coverage in 37 states. Coverage is not currently available in the following 13 states: Missouri (MO), Hawaii (HI), California (CA), Nevada (NV), Washington (WA), New Mexico (NM), Florida (FL), New York (NY), Oklahoma (OK), Connecticut (CT), New Jersey (NJ), Alaska (AK), and Ohio (OH).

We are actively working to expand coverage to additional states. If you are in an excluded state, please call us at 803-839-0088 to be notified when coverage becomes available in your area.
How do I file a claim?
Filing a claim is simple:

1. Take your vehicle to any licensed repair facility. This can be a dealership, an independent mechanic, or a chain auto repair shop — as long as they are properly licensed and registered.

2. Have the repair shop call us directly at 803-839-0088 before any covered repair begins. They will provide a diagnosis and estimated repair cost.

3. We authorize the claim after verifying coverage. The shop proceeds with repairs.

4. You pay only your deductible directly to the repair shop. We handle the rest directly with the facility.

Note: Claims must be authorized before repairs begin. Unauthorized repairs may not be reimbursed.
Can I use any repair shop?
Yes — one of the biggest advantages of our vehicle service contracts is that you can use any licensed and registered repair facility nationwide. This includes:
• New and used car dealerships
• Independent local mechanics
• Franchise shops (Midas, Firestone, Pep Boys, etc.)
• Specialty shops (transmission, body, etc.)

The shop simply needs to have a valid business license and be registered to perform automotive repairs. We recommend telling your shop you have a Priority Auto Protection contract before any work begins so they can call for pre-authorization.
How soon does coverage begin after enrollment?
For most vehicles, there is a standard waiting period of 30 days and 1,000 miles from the contract start date before coverage becomes active. This waiting period is designed to ensure pre-existing conditions are not claimed immediately after enrollment.

After the waiting period, your coverage is fully active and you can begin using it immediately for any covered mechanical failure. Some vehicles may qualify for immediate coverage — speak with a specialist for details about your specific situation.
What is the administrative fee and what does it cover?
There is a one-time administrative enrollment fee of $116. This fee covers the cost of processing your application, verifying your vehicle's eligibility, setting up your account in our system, and activating your contract. It is a one-time charge collected at enrollment — there are no recurring administrative fees. Your monthly premium is separate and covers your actual coverage cost. The administrative fee is non-refundable once your contract has been activated and your coverage waiting period has begun.
What deductible options are available?
We offer three deductible options to balance your monthly premium with your out-of-pocket cost per claim:

$0 Deductible — The highest monthly premium, but you pay nothing when you use your coverage. Best for high-use drivers who want zero surprises.
$100 Deductible — Our standard option. A balanced premium with a modest out-of-pocket amount per covered repair.
$200 Deductible — The lowest monthly premium. A good choice if you want to save on monthly costs and are comfortable paying $200 if a repair is needed.

The deductible applies per visit, not per component — so if multiple covered items are repaired in a single shop visit, you only pay one deductible.
Can I cancel my contract?
Yes, you may cancel your contract at any time. If you cancel within the first 30 days and before any claims have been filed, you are entitled to a full refund of premiums paid. After 30 days, cancellation refunds are calculated on a pro-rated basis based on the time and mileage remaining on your contract, minus a small cancellation fee. The one-time administrative fee is non-refundable after contract activation. To cancel, contact our customer service team at 803-839-0088 or email us at info@priorityautoprotection.com.
Is coverage transferable if I sell my vehicle?
Yes! One of the great advantages of our vehicle service contracts is that they are fully transferable to a new owner if you sell your vehicle. This can significantly increase the resale value of your car — buyers love knowing they have coverage already in place. To transfer your contract, simply contact our customer service team within 30 days of the sale with the new owner's information. There is a small transfer fee of $50. The new owner takes over the remaining term and mileage of your contract.

Still have questions? We're happy to help.

📞 Call 803-839-0088
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